Frequently Asked Questions

Everything you need to know about our luxury board games and accessories.

What is the standard shipping time for my order?

Standard shipping typically takes 3-5 business days within the continental United States. Expedited shipping options are available at checkout for faster delivery.

What is your return policy for luxury game sets?

We offer a 30-day return policy for items in their original, unopened packaging. Please contact our support team to initiate a return and receive a shipping label.

Are your designer game editions officially licensed?

Yes, all our luxury editions of classic games like Monopoly, Scrabble, and Clue are fully licensed and designed in collaboration with the original publishers.

Do you offer international shipping?

Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary based on the destination.

Can I request replacement parts for my game?

We stand by the quality of our products. If you are missing a piece or have a damaged component, please reach out to our customer service with your order number.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.